Firms face shadow AI risks as staff paste client data into ChatGPT
Professional services firms must address unapproved AI use (shadow AI) where employees paste client data into ChatGPT and similar tools, requiring policy frameworks and oversight.
Consolidation threatens smaller accounting firms in LLM-driven search era
Smaller accounting firms face diminishing visibility as LLM search results favor larger consolidated players, reshaping competitive dynamics in professional services discovery.
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