HMRC awards Salesforce £2.4B contract for AI-powered tax CRM system
UK tax authority HMRC commits up to £2.4B to Salesforce for a decade-long CRM platform featuring AI, fraud detection, and case management capabilities for taxpayer interactions.
Tax Firms Face MFA Fatigue While Meeting FTC, IRS Security Rules
FTC Safeguards Rule and IRS mandate multifactor authentication for systems holding client data; firms must balance security compliance with user experience to prevent credential-stuffing attacks.
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